So Thursday, I went to check out a Bitcoin ATM machine near me. It was an hour drive, but with the traffic it was more than that of course.😒 I got there and whipped out my cash to test that gorgeous machine. Except I only bought $60 worth of bitcoins to test. The transaction went smooth, and it didn't even ask me for my phone number this time. But here's the plot twist, after reaching home I assumed I already got my Bitcoins(satoshis) in my brand new Mycelium hot wallet, but there wasn't even an unconfirmed transaction...😱

![](https://steemitimages.com/DQmejYP8rmpcmLabamKbE2kyv6cSBYrnQXtMfzBeyDhQKxL/image.png)

Worried, I waited until the morning to see if it appeared as it may have backlogged and taken more time than usual. But NOTHING! So I decided to get to the root of this problem and contacted the ATM provider. I left a voicemail and an email to their support. I even sent an email to the wallet provider just to make sure that I am not leaving any stones unturned. They can't just play with my money like that. You know what I'm sayinnnn. 👿

![Screenshot_20170630-154819.png](https://steemitimages.com/DQmZd2TNwN6BCRZPwP9A6cRZoEMaW7eSgqi6tZsxfkh5j8r/Screenshot_20170630-154819.png)

After a few hours, I got an email back from the support! (sign of relief)

![Screenshot_20170630-185926.png](https://steemitimages.com/DQmYVvysrFWu1zXo92nE85LjdcAf6eDi9r8VgYE8WnwsJjh/Screenshot_20170630-185926.png)

Sent them my receipt file.

![IMAG0200.jpg](https://steemitimages.com/DQmcf79tPhE3AeDTYwVRuB3Nyednq68U78zBmVQ5FoQc9Ne/IMAG0200.jpg) **Yeah, I know the receipt got f'd up because I thought I woudn't need it. 😑**

And now, I am just waiting on them to deliver on their promise. I hope they do it quickly and not take DAYS...

https://media.giphy.com/media/l0IylqLbaUT03DBba/giphy.gif Image Source: [1](https://i2.wp.com/i.imgur.com/AKn3YgZ.jpg?w=1080) ***ps*- I only use hot wallets for frequent transactions. To STORE my Bitcoins, I use Trezor. Check out my review on Trezor with the link below! 👇** https://steemit.com/steemit/@kryptoknightk/trezor-hardware-wallet-and-why-you-need-one

After a few hours, I got an email back from the support! (*sign of relief*)

Sent them my receipt file.

And now, I am just waiting on them to deliver on their promise. I hope they do it quickly and not take DAYS...

After a few hours, I got an email back from the support! (sign of relief)