Your VoIP Business is dependent on the software and solutions you use to run the business operations. Apart from having a robust Softswitch , you need to have a powerful Mobile VoIP Dialer. A mobile dialer is considered as the lifeline of a VoIP Business as it is the application that will be used by users to make and receive calls. ![How to Choose the Best VoIP Dialer Provider for Your Business.jpg](https://cdn.steemitimages.com/DQmasJ8NNqMiZmXyZxU1ke9iNPHoqBsSWfkujs2424uiAnm/How%20to%20Choose%20the%20Best%20VoIP%20Dialer%20Provider%20for%20Your%20Business.jpg) If you are an existing VoIP provider, you might already have a mobile dialer but you may consider upgrading the same if you are facing issues with it in terms of quality. However, if you are a new entrant or a reseller who wants to become a VoIP Service provider, you may buy or rent a Mobile Dialer. While choosing the best mobile dialer for your business, you need to keep the following things in mind. Whether it’s a Hosted or a licensed solution: Before searching for a VoIP dialer provider, you need to decide if you will go for a hosted or a licensed solution. A hosted solution is a rental product where you will get a complete solution on a rental basis. This is a managed service where you pay a monthly rent for your mobile dialer and the rest will be taken care of by your software solution provider. In the case of a licensed product, you have to purchase the software paying the complete amount in one go. This is often difficult for new entrants due to the high investment cost. Check for the Additional Features As a Service Provider, you need to look for the required features in your Mobile VoIP application. Voice calling is the most common feature of any mobile VoIP calling app but there are many other features such as video calls, file transfer, instant messaging, and value-added services. These extra features will give you an edge when you are running your VoIP business. You can stay one step ahead of your competitors by offering something extra. Your VoIP Dialer Provider will be able to provide you with the required customization in terms of features. What about Customer Support? Technical support is the most important thing when it comes to mobile VoIP Business . In order to keep your VoIP business running, you need to have 24x7 support. Your mobile dialer provider should also assure you about the support in case of a technical glitch. Many companies nowadays provide instant support through multiple channels such as Calls, Live Chat, and Social Media, etc. This type of Omni-channel support is the need of the hour due to increasing competition. Compare the Pricing Last but not the least, compare the pricing of various mobile dialer providers to get the best quote. It is recommended not to just go instantly with any solution provider. You need to carefully check and compare the packages offered. Many times negotiation also works in this business. So you can negotiate with your mobile dialer vendor to get some additional discount. These were some of the factors, which you should keep in mind while buying or renting a mobile dialer for your business.